Travel Agent Jobs allow you to Work from Home and run your own Home-Based Business!

Travel Agent Jobs allow you to Work from Home and run your own Home-Based Business!

Travel Agent Questions: Work from Home and run your own Home-Based Business

Domain Name FAQ'S

  1. How do I forward a domain I own or just recently purchased?
  2. How can I retrieve my Domain Name Customer Login information?
  3. Why should I register more than one domain name?
  4. What is masking and how do I set it up for my domain?

Vacation Media Website FAQ'S

  1. Try Vacation Media Risk Free! What does that mean?
  2. Translation of Web Stats Summary
  3. How can I reach R & B Marketing?
  4. How do I upload a picture to my website?
  5. How do I change my password?
  6. How do I change what is shown on the pages of my website?
  7. Why can't I add emails or edit any emails like I could before?
  8. How do I add my prospects names for the autoresponders?
  9. How do the autoresponders work?
  10. When do the autoresponders go out?
  11. I see that there are Lead Capture Pages in my back office. What do they do?
  12. Will I be notified when someone fills out my form page?
  13. When I click on the YTB Members login it takes me back to a demo page.
  14. When I click on my booking engine it asks, "Please enter the RTA'S web address who referred you."
  15. How do I cancel my subscription?
  16. Is there a referral program offered with this system?
  17. How do I set up a web site for another RTA?
  18. Can I have multiple Vacation Media accounts?

Email FAQ'S

  1. Can I get notifications to my mobile device?
  2. How can I improve E-mail Delivery

Billing FAQ'S

  1. Can I change my Payment Plan that I'm on?
  2. Can I change the credit card I'm using?
  3. Why is it showing two $9.95 charges on my credit card?
  4. My credit card statement shows R & B Marketing of Las Vegas

 

Domain Name FAQ'S

Q: How do I forward a domain I own or just recently purchased?

A: To Download file please "Right Click" on the link below & select "Save Target As". You should save the file directly to your Desktop.

Recorded from today's Director Jacques Johnson Director's Conference Call. Listen several times to learn from the best ... Andrew Lakey, Level Three Director and just presented (at the convention) the YTB 2007 MVP Award!

7/10/2007 Vacation Media Webinar - 40 minutes - 65 meg (Download)

Vacation Media Back Office Video Tutorial - 30 minutes - 48 meg Download

How to Forward your Domain Name Video - 7 minutes - 3.7 meg (Download)

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Q: How can I retrieve my Domain Name Customer Login information?

A: To log in to your account you need to have your customer number and password. If you cannot remember your customer number or password, you can use our Account Retrieval System to obtain the information necessary to access your account.

To Recover Your Customer Number

  1. Open your Account Manager from where you purchased your domain. example: www.genesisdomains.com, www.vacationmedia.biz or GoDaddy.com
  2. Click Retrieve My Password.
  3. From the Retrieve Customer Number panel, from the My list, select a product you purchased.
  4. In the is field, type the information for the product.
  5. In the Enter the security access code field, type the appropriate numbers and letters.
  6. Click Continue.
  7. Verify your email address. A message containing your Customer Number will be sent to the email address on file for this account. NOTE: The name on the email address is masked with **** for security purposes. The number of * corresponds to the number of characters in the name of the email address. For example, [email protected] is ****@email.com, while [email protected] is ********@email.com.
  8. If this email address is valid, click Continue.
  9. If you believe the email address is not valid, click Email Change Form and complete the form. Fax it to us with the necessary documentation to change the email address.

To Retrieve Your Password Hint

  1. Open your Account Manager.
  2. Next to Forgot your password?, click the Click Here hyperlink.
  3. Click Retrieve Password Hint.
  4. From the Retrieve Password Hint panel, in the Customer Number field, type your customer number.
  5. In the Street Address field, type your street address.
  6. In the Enter the security access code field, type the appropriate numbers and letters.
  7. Click Continue to return to the Account Login page. Your password hint displays above the Password field.

To Reset Your Password

  1. Open your Account Manager.
  2. Next to Forgot your password?, click the Click Here hyperlink.
  3. Click Reset Password.
  4. From the Reset Password Authorization panel, in the Customer Number field, type your customer number.
  5. In the Enter the security access code field, type the appropriate numbers and letters.
  6. Click Continue.
  7. Verify your email address. A message containing your authorization code will be sent to the email address on file for this account. NOTE: The name on the email address is masked with **** for security purposes. The number of * corresponds to the number of characters in the name of the email address. For example, [email protected] is ****@email.com, while [email protected] is ********@email.com.
  8. If this email address is valid, click Continue. We will send an email message to you with your account information. Follow the instructions in the email message to use the authorization code to reset your password.

NOTE: The authorization code received in this email message is valid for only one reset and only for 30 minutes from the time it was sent. If the authorization code expires or if you use it and the reset fails for some reason, you must obtain a new authorization code email to attempt the password reset again.

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Q: Why should I register more than one domain name?

A: If you're thinking about registering more than one domain name, you've got the right idea. Registering and using multiple domains names is great for building your business and can help you create a dynamic online identity.

When you register multiple domain names, you can:

  • Keep your competition from registering a domain name that draws customers to them instead of you.
  • Promote the different products and services you offer.
  • Drive more traffic to your Web site.
  • Enjoy more opportunities to market to - and be listed in - search engines.
  • Create distinct advertising strategies that reach different target markets.
  • Provide customers more ways to find you when searching the Internet.
  • Capture common misspellings of your domain name, instead of sending visitors to an error page.
  • Protect your brand and online identity from those who may have unsavory purposes.

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Q: What is masking and how do I set it up for my domain?

A: BEWARE! If you mask your domain you may not be able to login to your back offices either with YTB or Vacation Media. It seems to prevent the user to be able to login to any website. The only way to achieve this is to bookmark your back offices to your favorites. This way if you want to login to your back office you will need to use your regular url address to do this.

Example links shown below:

  • YTB Marketing Site http://www.ytb.com/Login.aspx?wa=
  • YTB Travel Site http://www.ytbtravel.com/Login.aspx?wa=
  • Vacation Media Site http://youraccount.vacationmedia.net/admin/login.php

Masking works with domain name forwarding, which redirects all Web traffic for a domain to a specified URL. When someone enters your domain name into a browser, our system automatically forwards or redirects them to the URL. However, with masking, the domain name displayed in the address bar does not change.

Forwarding with Masking prevents visitors from knowing that they have been redirected by retaining your domain name in their Web browser's address bar. You can also add a title and meta tags to your masked domain. Title and meta tag information is important to a Web site's search engine ranking, but it does not change the look of your Web site.

To Add Masking to Your Domain Name Forwarding in the Domain Control Center

  1. Log in to your Account Manager.
  2. From the Domain Names menu, select Manage Domains. The Domain Control Center opens.
  3. In your list of domain names, select the checkbox next to the domain name(s) you want to forward.
  4. Click Forward.
  5. In the Domain Forwarding section, select Enable.
  6. In the Forward To field, enter the URL you want to forward your domain name(s) to.
  7. In the Redirect Type area, select one of the following:
    301
    Redirects to the site you specified in the Forward To field using a "301 Moved Permanently" HTTP response. The HTTP 301 response code tells user-agents (including search engines) that the location has permanently moved.
    302
    Redirects to the site you specified in the Forward To field using a "302 Found" HTTP response. The HTTP 302 response code tells user-agents (including search engines) that the location has temporarily moved.
  8. On the Masking tab, select Mask Domain.
  9. Enter a Masked Title and Meta Tags in the appropriate fields.
  10. Click OK.

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Vacation Media Website FAQ'S

Q: Try Vacation Media Risk Free! What does that mean?

A: If your not satisfied your first 30 days of your subscription date, Vacation Media will refund every penny you paid! After 30 days there are no refunds period!

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Q: Translation of Web Stats Summary

A:

/6kguarantee.php6K Guarantee
/aboutme.phpAbout Me
/enroll.phpJoin Page
/agent.phpRTA
/book_travel.phpBook Travel Directory
/callback_req.phpMain Form on website
/company.phpCompany Ovierview
/index.phpHome Page of your website
/planb.phpPlan B
/presentation.phpPresenation Page
/spam.phpSpam Policy
/privacy.phpPrivacy Policy
/toc.phpTerms of Conditions
/contactthanks.phpYour Form was submitted
/2007dvd.phpYTB's 2007 DVD Presentation
/opportunity.phpOpportunity
/registrationcomplete.phpSomeone joined Vacation Media Marketing
/thelastword.phpScott Tomer Message

Lead Capture Page Stats are now tracking!

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Q: How can I reach R & B Marketing?

A: You can reach R & B Marketing Inc. by the following methods

Hours of operations: Monday - Friday

  • East Coast: 10am - 8pm
  • Central: 9am - 7pm
  • Mountain: 8am - 6pm
  • Pacific Time: 7am - 5pm
  • Saturday - CLOSED - email support only
  • Sunday - CLOSED - email support only

 

Office Telephone: 702-541-8027

Email: [email protected]

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Q: How do I upload a picture to my website?

A: You must email us your picture to: [email protected].

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Q: How do I change my password?

A: Once you login into your Vacation Media Back Office, choose the icon that says "Profile". There you will see the second field that has your password. Once you change your password you must be sure you hit the save button to update your profile.

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Q: How do I change what is shown on the pages of my website?

A: Once you login into your Vacation Media Back Office, choose the icon that says "Control Panel " There you will be able to change your information that is displayed throughout the web site. Once you configure your web site you must be sure you hit the save button. This will insure you that the information that you've entered will be saved and displayed properly.

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Q: Why can't I add emails or edit any emails like I could before?

A: YTB's Legal Department insists that the only change you can make to any emails is the day it sends out. All emails are a direct representation of the YTB Network. Allowing people to create their own emails that contain false information could cause harm to YTB and the agent. If you have an email that you think would be a great addition to our email selection, you must email Ted Lindauer at [email protected] for his approval.

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Q: How do I add my prospects names for the autoresponders?

A: New!! Enter your prospects for the auto-responders from the back office now!

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Q: How do the autoresponders work?

A: This software works automatically! Once your prospect has requested more information by submitting his/her information through your form pages. It is designed to send you back in an email all of the information that your prospect has entered. However, the name field and email field is captured by our database and is stored in your lead folder. When a lead appears in your lead folder it triggers the auto responders to automatically send out on the days you've chosen.

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Q: When do the autoresponders go out?

A: They are set to go out everyday at 12:08 am EST.

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Q: I see that there are Lead Capture Pages in my back office. What do they do?

A: Lead Capture Pages are specifically designed to give a prospect a small taste of what our business is. It is more geared for the advanced salesperson who would like to direct their prospect on where they feel they would like him/her to go. They are great for gathering leads. You can use a domain name you have to point to that lead capture page. There are eight of them you can choose from.

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Q: Will I be notified when someone fills out my form page?

A: If somebody fills out the form on your web site, it will send you back an email stating "Someone just requested more information from you". It will have all of his/her's contact information they've entered in the email.

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Q: When I click on the YTB Members login it takes me back to a demo page.

A: There is a required field in your control panel that connects back to your YTB sites. View our illustration below.

This box below is in your YTB back office. This contains the user id you need to enter in that field.

That field shown above is only looking the YTB URL. If that field is not correct it will not connect back to YTB. If you have any questions call YTB for your URL.

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Q: When I click on my booking engine it asks, "Please enter the RTA'S web address who referred you."

A: There is a required field in your control panel that connects back to your YTB sites. View our illustration below.

This box below is in your YTB back office. This contains the user id you need to enter in that field.

That field shown above is only looking the YTB URL. If that field is not correct it will not connect back to YTB. If you have any questions call YTB for your URL.

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Q: How do I cancel my subscription?

A: Should You wish to cancel Your Subscription Contract You must confirm this to Us by e-mail giving 7 day notice at: [email protected]

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Q: Is there a referral program offered with this system?

A: Unfortunately there is not. Since our price is only $9.95 per month we can't offer that program with this fee.

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Q: How do I set up a web site for another RTA?

A: You can direct them to our main page, http://www.vacationmedia.net from there they can sign up.

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Q: Can I have multiple Vacation Media accounts?

A: Yes you can, you can purchase a web site for anyone.

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Email FAQ'S

Q: Can I get notifications to my mobile device?

A: Most mobile phone service providers allow their subscribers to receive text messages that are sent via email.

Does your mobile phone service provider allow this?

If you found your wireless provider on the link above, that means you can receive CEM Prospector system notifications directly to your mobile phone!

For example, if you are a Verizon Wireless subscriber, your Verizon Wireless email address would look something like this: [email protected]

If you want to be notified of system events directly to your phone or other mobile device, simply enter your mobile text email address in your profile section.

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Q: How can I improve E-mail Delivery?

A: Introduction to Whitelisting

It used to be that when you sent out an email, it was always delivered. Then along came spammers, and everything changed. Email companies (ISPs) were forced to come up with a solution to preventing their users from being bombarded with unwanted emails. Most of these ISPs have their own proprietary spam filtering services for their customers. Sometimes these services work well, but other times, they block emails that you WANT to read, simply because their blocking formulas are not perfect.

We have a great relationship with the ISPs because we are CANSPAM compliant and have a zero tolerance for spam. However, there are so many built in filters that it's a smart idea to whitelist our email address.

When you whitelist an email address, you are telling the Email company that you trust email coming from this source, and they know to deliver it to your inbox.

Whitelist Instructions

Below are instructions from several key ISPs on how to whitelist our email address with them.

You should whitelist our entire domain (vacationmedia.net) if possible. But if you need to do it on an email by email basis, make sure to include the following email addresses, in order to ensure that all the emails reach you.

  • [email protected]
  • [email protected]

 

Click your domain in the list below to view instructions for that domain.

 

yahoo.com

The default Spam filter setting for your Yahoo email account is set to send suspected Spam to your 'Bulk' email folder. To change this setting, please follow the steps below.

  1. Login to your Yahoo email account
  2. Click 'Options' from the top menu on the far left
  3. Click 'Spam Protection'
  4. Under [Spam Filter], click 'turn SpamGuard OFF'
  5. Under [Image Blocking], click the radio button next to 'Don't block any images'
  6. Click the 'Save Changes' button

You may also choose to leave the 'SpamGuard ON' and set Yahoo to recognize email from 'vacationmedia.net'. To do this, follow the steps below.

  1. Sign into your Yahoo email account.
  2. Click 'Options' from top menu on the far left
  3. click 'Filters'
  4. Click 'Add'
  5. For the 'Filter Name' field, type 'vacationmedia.net'
  6. Make sure 'contains' is selected in the 'From Header' drop-down menu
  7. In the space right next to the 'From Header' drop-down menu, type 'vacationmedia.net'
  8. At the 'Move your message to' field at the bottom, select 'Inbox'
  9. Click the 'Add Filter' button.

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msn.com

  1. Login to your MSN email account
  2. Click 'Options' on the far right
  3. On the left side of the page, click 'Mail'
  4. Click 'Junk E-Mail Protection'
  5. Click 'Safe List'
  6. Enter the 'vacationmedia.net' and click 'Add'

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hotmail.com

  1. Login to your Hotmail email account
  2. Click 'Options' on the far right
  3. On the left side of the page, click 'Mail'
  4. Click 'Junk E-Mail Protection'
  5. Click 'Safe List'
  6. Enter the 'vacationmedia.net' and click 'Add'

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gmail.com

To ensure that your system emails are delivered to your GMail inbox, please follow the steps below.

  1. Sign into your GMail account.
  2. Click 'Contacts' from the left menu.
  3. Click the 'Create Contact' link.
  4. Enter '[email protected]' in the 'Primary Email' box.
  5. Click 'Save'.

Gmail always delivers messages from your contacts.

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aol.com

To adjust your AOL Spam and email filter settings, please follow the steps below.

  1. Sign in to your AOL mail account.
  2. Click the 'Settings' tab.
  3. Click 'Spam Controls' from the left menu.
  4. Choose 'Off' if you would like all email delivered to your inbox. Choose 'Low' if you would like email identified as Spam to be delivered to your Spam Folder. If you choose 'Low' and you are not receiving emails from the system, check your Spam folder.
  5. Click the 'Control from Whom I get Email' button under 'Additional Spam Filters'.
  6. Select 'Allow mail from all senders'.
  7. Click 'Save'

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cox.net

The default Spam filter setting for your Cox email is set to send suspected Spam to your SPAM Folder. To change this setting, follow the steps below.

  1. Login to your Cox Webmail account
  2. Click the 'Settings' button on the top menu bar
  3. Click 'Spam Blocker Settings'
  4. Click 'Tag Junk Email with –SPAM–in the subject line and deliver to your inbox'
  5. Click 'OK'

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comcast.net

If you are currently restricting email or need to check to determine if your preferences are set to restrict incoming email:

  1. Sign in to Comcast Webmail, and select 'Preferences' from the left menu
  2. Select 'Restrict Incoming Email' from the 'Preferences' list
  3. Select 'Yes' to Enable Email Controls (If you do not want to restrict any email addresses click 'No')
  4. Select 'Allow email from addresses listed below'
  5. Enter '[email protected]'
  6. Click 'Add'

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Billing FAQ'S

Q: Can I change my Payment Plan that I'm on?

A: Once you select your payment plan you will not be able to change it. The only way you can is to completely delete your account and re-sign up. However, any leads you have in your account will be deleted.

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Q: Can I change the credit card I'm using?

A: Yes, you would need to call our office to change your credit card on file.

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Q: Why is it showing two $9.95 charges on my credit card?

A: If you choose the Monthly Plan you will be charged once for your $9.95 for the set-up fee & $9.95 for the first month.

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Q: My credit card statement shows R & B Marketing of Las Vegas.

A: Vacation Media Marketing is owned & operated by R & B Marketing Inc.

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