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YTB Travel Agent Jobs
Ask anyone at YTB what its biggest challenges are right now,
and one of the answers is likely to be "growth." That's a
great problem to have and every department is literally
bursting at the seams. Currently at about $7 trillion per
year worldwide, the travel industry that YTB serves is
thought to be the world's largest and fastest-growing
business with even more growth on the horizon. YTB is
experiencing its own reflection of this expansion trend.
Upon moving to a new location last year, the management
found almost immediately that it still needed more space, so
it leased the top floor of another building across the
street. Now that space is now officially standing room only,
as well.
YTB has increased its corporate staff from fewer than 30
employees in 2004 to more than 100 today. These are the
people who work behind the scenes to support the work of its
ever-growing sales force and, according to company
projections, about 350 are expected to be on the corporate
team by the end of 2007, and as many as 750 by 2009.
What's fueling this growth? It could be the company's
leadership philosophy of giving rock-solid support to those
on the front lines-in this case, YTB's referring travel
agents (RTAs) and reps. After all, one of YTB's core values
is to compensate those in the field in direct proportion to
their efforts, with no income limits. Other company values
include its vision for the future and the commitment to
deliver an outstanding product, so YTB will be around for
generations to come.
As a pioneer in Internet travel over the past six years, YTB
has grown rapidly with over 90,000 independent sales
representative in all 50 states Puerto Rico & Guam. In
addition, YTB International, Inc. is a diversified publicly
traded company (Symbol
YTBLA.PK) and is engaged in referral
marketing and travel through three divisions including
yourTravelBiz.com, REZconnect Technologies, Inc. and YTB
Travel Network.
Core Principals
"Work with a stable, ethical, well-managed company that
seeks the position of the largest online Travel Agency in
the World."
It is sometimes hard to say how an innovative and
ground-breaking program all comes together to become a
revolutionary success. There are people and events that
taken separately seem unrelated to each other. Then, through
a series of circumstances and serendipitous steps, the
people and experiences and events all seem to converge like
the pieces of a puzzle to make one whole picture of power,
fun, and extreme opportunity.
Such has been the case with YTB. Our company was founded by
J. Lloyd Tomer a multi-millionaire, who by the way made his
millions over the last 20 years in a home-based business
much like the one you are looking at here today. So he knows
our industry. YTB’s focus is on people. We all know great
companies are built by people that are striving for
excellence in every area. Let’s take a quick look at who is
behind the greatness at YTB.
The elements of honesty, morality, and "being in the right
place at the right time" are all in place today at YTB - and
we plan to revolutionize the travel industry. Come join us
as we change the way the world travels!
YTB's Executive Team
J. Lloyd (Coach) Tomer, JLT Founder, Chairman of the
Board, Coach
During a successful career in business and sales, Lloyd was
called to the ministry in the small town of Benton, IL. Of
the 44 people who attended that first service on Easter
Sunday, 14 were family and friends who came with him. A few
years later at the dedication of the new church, over 2000
people were in attendance.
In 1980, the year after the death of his wife and ministry
partner, Lloyd found himself unemployed with a $10,200
income for the year. In January 1981 he found a company that
said if he would build a team to sell their products, they
would compensate him in direct proportion to the results.
The company was A.L. Williams (now known as Primerica
Financial Services) and they kept their promise. 21 years
and over $10,000,000 in earnings later, he had an
organization that had developed over 250,000 customers. But
best of all, his direct reps were all financially
independent. Once he accomplished his goals, he sold that
business to his son Frank and retired. But he soon
discovered he missed the role of Coach and Mentor.
In June 2002 JLT committed to lead the YTB team to the
heights he knew it could attain. He’s now mentoring a new
group of leaders that he knows will set the standards for
excellence and compensation for its leaders in the referral
marketing industry. It has been said if you want to become a
millionaire, find one who will mentor you and do exactly
what they tell you to do. JLT is willing to be your mentor.
This is unheard of in the industry!
Scott Tomer Founder, CEO
Scott was JLT’s first recruit in A.L. Williams and was given
the responsibility of field support and training. The JLT
Group grew to over 2 Billion in annual Life Insurance sales
and had over 250,000 active customers at the time the
business was sold. Scott became a National Sales Director
before leaving the company in 1992 to become a Certified
Financial Planner.
He and his father have worked together on many projects and
YTB is no different. Their goal is to use what they learned
at A.L. Williams and build a great company, one that
delivers for 3 groups. First of all the product must be a
great value for the customer. Next comes the sales force.
They must be compensated in direct proportion to their
efforts with NO LIMITS on their INCOMES. And lastly, the
company must be profitable so it can deliver the product to
the customer and pay the residual income to the sales force.
YourTravelBiz.com can only be called a great company when we
have stood the test of time and are still delivering for the
customer and the sales force 25 years from now.
And that is Scott’s job. To protect the company so it will
be here for you and your family for generations to come.
After all, our name says it all. This is “YOUR” Travel
Biz.com.
Kim Sorensen Founder, President YTB Travel Network
Kim had an extensive business background before joining the
JLT Group in 1981. He had owned businesses and managed a
multi-million dollar complex across from the state capital
in Springfield, IL. Kim became a Sr. Vice President with A.
L. Williams before making a decision that would benefit both
JLT and him.
In 1990, he moved to the St. Louis area to help Lloyd with
whatever was needed to grow the business. Kim designed and
implemented many programs that are still being used today.
He was the one behind the scenes making sure everything went
smoothly. Kim is the definition of “Team Player”.
Kim’s fingerprints are everywhere at YTB. The Business site,
Marketing Materials, Operations and the Travel Company have
benefited from his leadership. He is also the one who first
saw the awesome potential of combining Internet Travel and
Referral Marketing with the benefits of being an RTA. His
vision helped turn the dream of yourTravelBiz.com into a
reality.
Andrew F. Cauthen,
Chief Executive Officer, President, Chief Operating Officer
When asked what he sees as the primary role of the
management team, YTB's Chief Operating Officer Andy Cauthen
says, "Our No. 1 objective is to support our valued RTAs.
And we do it with the finest team of trained, courteous and
professional support staff ever assembled."
Cauthen joined YTB in November 2004 as COO with a background
in executive management, corporate operations,
administration, marketing and sales. He has served as
president and CEO of two major ($1 billion+ asset based)
companies, and has had P&L responsibility for a $200 million
budget and 2,000 employees. He is recognized for his ability
to organize the efforts of others and motivate employees to
achieve at unusually high levels.
Andy credits "Coach" J. Lloyd Tomer, Scott Tomer and J. Kim
Sorensen for fostering the philosophy at YTB of unparalleled
customer service to the field sales force. That philosophy
is deeply embedded in the executive team of John D. Clagg,
Eric D. Smith, Ted Lindauer, Sandy Pippins and Andy, as well
as Director of Operations Duane Vancil and the entire RTA
and rep support management team.
John D. Clagg, Chief Financial Officer
John D. Clagg's 23-year career includes plenty of
corporate-level experience in financial and strategic
planning, merger and acquisition transactions, financial and
treasury management and financial forecasting with several
St. Louis-area companies such as Arthur Andersen & Co.,
Sisters of Mercy Health System and Ascension Health.
Since joining YTB 2 and a half years ago, he admits it's a
little painful for the self-styled "bean counter" to sign $1
million bonus checks, but reasons, "It is payment to someone
who earned it by working long and hard to make their dreams
come true. The ability to offer such bonuses means the
company and the individual are doing well-and that's what
it's all about.
"We work for the sales force," Clagg notes. "When the
employees here receive their weekly paychecks, the envelopes
have their names and the statement 'This check is provided
to you by 40,000 happy RTAs.' We update the RTA number each
week, but it's a constant reminder of where our paychecks
come from."
Eric D. Smith, Chief Information Officer
As the keeper of YTB's massive IT infrastructure that
includes more than 100 headquarters employees, more than
40,000 RTAs plus more than 70,000 personalized replicated
Web sites, Eric D. Smith has a big job that's only gotten
bigger since coming on board the company in 2001. The YTB
home office has gained about 60 employees just this year,
which would be enough to keep most IT departments hopping.
"We've tripled our server capacities and doubled our
bandwidth," he says. "And, of course, we're always tending
to the routine maintenance of just keeping the computers
running." Currently, he and his team are catching their
breath after launching a huge project to internalize the
marketing system, which handles everything from RTA sign-ups
to commission payments to reps. "Millions of lines of code
went into this project, and it has been a huge success."
Smith says that before making any IT-related decision, he
always tries to put himself into the reps' shoes. "We try to
take their point of view to determine the best tools that
will help them run their businesses effectively. I don't
come from a network marketing background, but Coach and
Scott have instilled a strong vision in us that we have
ingrained in our brains-think about the field first," he
says.
"We're going to keep releasing new features one after
another for as long as we can to knock their socks off,"
Smith says. "If Coach, Scott and Kim can think of it, we can
make it happen on a technology side."
Ted Lindauer, Vice President of Legal and Regulatory Affairs
and General Counsel
As a member of the Arizona and multiple federal bars, Thadus
Lindauer has had a long and distinguished legal career that
includes representation of many network marketing and direct
selling clients since 1968. He has been doing business with
the Tomers and J. Kim Sorensen since 1978.
His department participates in the creation of and reviews
all materials and Web site content published by YTB, its
reps and RTA's. "Many of the associates create their own
materials, which they submit to us," he says. "We help make
sure what they are doing is appropriate and legal. The
materials awaiting approval arrive by the hundreds all the
time. Though it is a painstaking process, we have a
good-sized staff, so it goes very quickly-our turnaround
time is within 72 hours."
Lindauer's team is also standing by to help solve the legal
and operational challenges of the RTAs and reps, and he says
most of their time is spent assisting the field force. "Our
primary responsibility is working with the RTAs and reps,"
he says.
Sandy Pippins, Vice President of Corporate Administration
Sandy Pippins, a former district manager for H&R Block, is
proud to say that she was the fi rst person hired at YTB in
2001, and likens her role that first year to that of a Girl
Friday. "Everything that needed to be done, I did," she
says. Along with Sorensen's daughter, Shelly Coppersmith,
she took on data entry, answering and returning phone calls,
creating credentials and booking travel. That was in
addition to paying and tracking all commissions and tending
to the company's accounting needs.
Five years later, she's happy to have left those accounting
duties behind. "The company has grown so much that now there
is a department of nine people doing what I did," she says.
Now, Pippins handles and monitors the national certified
referring travel agent meetings and other special events
such as Coach's Birthday Bash. She also works with the
convention committee.
"I'm lucky to work very closely with Coach, Kim and Scott on
a daily basis, as well as directors and key leaders in the
field every day," Pippins says. "It has been so rewarding to
see where the company is at this point. This has been one of
the most exciting adventures I have ever experienced in my
life.
"We never lose sight of whom runs this company," she says.
"It is the reps-the people out in the field make everything
happen, and without them we would not be here." The YTB
management team is unified in one vision-commitment and
support to its RTAs and reps. Cauthen says, "It's all about
people, and YTB is fortunate to have the right ones in
positions of responsibility to manage and supervise the
support systems for the incredible growth we are
experiencing."
In Closing...
Consumers use the Internet to become better informed, save
time, and save money. Online travel has only scratched the
surface of what will become a transformed marketplace in the
next few years. The Internet and YTB now offer YOU the
ultimate leverage to start your own home based business by
combining the powerful information handling capability of
the Internet with the world’s most dynamic product (TRAVEL)
and the personal touch of independent, home based business
people. YTB has joined these three trends together in a
flawless combination. By utilizing our simple strategies and
proven techniques we can show you how to leverage your time
to generate a residual income 24 hours a day, 7 days a week.
You can easily be part of this!!
